nobody is perfect! even though many of us think to be perfect. let your hotel be checked by one of our mystery shoppers. we will show you things, that are not done perfectly. the results will give you a great base for further improvement and the necessary talks with your staff. only those who know the mistakes can do better.
in accordance with the company we do mystery checks and give your staff the impression to be a "normal" guest. important: our well-trained eyes will recognize the smallest details. sometimes the view from inside on a company is blurred a small hint from outside can help to improve.